For support and success teams

Dictation app for customer support

Answer more tickets. Type less.

7 days free · Then $19 once · No account · macOS 14 or later · Apple silicon

0:00 / 2:36

4×

faster than typing

0.7s

to a finished reply

0

bytes leave your Mac

1

price, paid once

Finished text, not a transcript.

Support is the same twenty answers, written fresh, all day. The words are not hard, the volume is. Flit lets you speak the reply and expand the boilerplate with a phrase, so the typing stops being the bottleneck.

You said

“thanks for flagging this insert my refund policy and uh I will follow up monday”

Flit wrote · Slack

Thanks for flagging this. [refund policy] I will follow up Monday.

The snippet expands mid-sentence and your own words continue around it.

Slack 9:41

Customer says the refund never arrived.

Thanks for flagging this. [refund policy] I will follow up Monday. 

0.7s after keyup

thanks for flagging this insert my refund policy and uh I will follow up monday

fn

Why support teams choose Flit over Wispr Flow

It runs on your Mac, not in the cloud

Wispr Flow sends your voice to its servers. Flit transcribes and formats on your Mac, and keeps working with no internet.

You pay once, not every month

Wispr Flow is a monthly subscription. Flit is one payment, and it is yours to keep. No account either.

Made for support teams

Tickets carry customer names, orders and account details. Flit never sends them anywhere, so there is no new service to add to your data agreements, and no seat fee every month.

Flit and Wispr Flow compared in full

No integration, no plugin, no waiting for support. Flit types wherever your cursor already is.

Three steps, and none of them is “open the app”.

  1. 01 fn

    Put your cursor anywhere

    Wherever you would normally type: your helpdesk, Slack, a browser tab. Flit has no window of its own to switch to.

  2. 02 ●

    Hold the key and talk

    Speak normally, fillers and all. A small bar shows the words arriving as you say them, so you can see it working.

  3. 03 ↵

    Let go. It is written

    Finished text appears at your cursor about 0.7 seconds later, punctuated and formatted. No copying, no cleanup, no second window.

Prefer not to hold a key? Tap once to lock it on, or arm hands-free mode and Flit starts when you speak. Escape cancels any dictation.

What slows support teams down today

The same explanation, retyped for the fortieth time this week.

Macros live in a different tool than the one you are typing in.

Customer details in a ticket are not something you want uploaded.

Going faster usually costs you the tone your team is known for.

What Flit does for support teams

Boilerplate on a phrase

Snippets expand anywhere you can type, in the middle of a sentence if you want. Triggers forgive the small differences in how you actually speak, and the expansion is inserted exactly as you wrote it.

Warm without effort

Tone controls keep replies friendly in chat and professional in mail, per app, so speed never costs you the register your team is known for.

Product names, always right

Add your product names, SKUs, and internal jargon to the dictionary once. They are spelled correctly every time, by a fixed rule rather than a model guess.

Customer data stays put

Everything runs on the agent’s Mac. No account, no telemetry, no server, so a ticket full of customer details never travels anywhere.

The vocabulary Text expansionTone matchingWords per minute

Flit against the rest, by name.

From each product's own published information. Every alternative, one by one, is on the alternatives page.

Flit Wispr Flow Superwhisper SpeakMac Yaps
Runs on your Mac Always Cloud Local Local Local
Price $49 $19 once $12/user/mo $8.49/mo · $250 once $29 once $12/mo billed yearly
Built for macOS only Yes No No, 4 platforms Yes No, 5 platforms
Text appears as you speak Yes Yes No Not stated Not stated
Languages 1,600+ 100+ Many 25, plus packs Around 25
Account required No Yes Yes No Yes
Exact times and commands Fixed rules Model decides Model decides Not stated Not stated
Personal dictionary Learns, asks first Learns on its own Yes Yes Not stated
Knows your codebase Indexes it No No Not stated Not stated
Style rule per app Yes Yes Not stated Not stated Not stated
Words and time saved Counted locally Not stated Not stated Not stated Not stated
Transcribes audio files Yes, SRT and VTT too No Yes, on Pro Yes Yes

“Not stated” means the product does not publish that detail.

Do not take our word for it

Pull the network cable and dictate a reply. It still lands. Customer detail cannot leak from a request that is never made.

Flit for support teams: common questions

Something else? Email hi@flit.fyi and a person replies.

Is Flit a good Wispr Flow alternative for support teams?

Yes. Flit does the same job as Wispr Flow, but it runs on your Mac instead of a server and is paid once instead of every month. Tickets carry customer names, orders and account details. Flit never sends them anywhere, so there is no new service to add to your data agreements, and no seat fee every month.

Does it work inside Zendesk, Intercom, or Front?

Yes. Flit types wherever you can put a cursor, including browser tabs and Electron apps, which is where most support tools live.

Can a team share snippets?

Snippets are per Mac today, stored in a JSON file you can copy between machines. There is no account system, which is deliberate.

Do you charge per seat?

No. Flit is bought once, covers up to 2 of your own Macs, and there is no Pro tier holding features back.

Pay once, keep it forever.

$19 during the launch, $49 after it. 7 days free first, no card.

Flit for Mac

One payment, no subscription

$19

was $49

Save 61%

once, for up to 2 Macs, with a year of updates

Launch price for the first 50 licenses 50 left
  • Every feature and all 1,600+ languages. No tiers
  • A year of updates, then the app is yours for good
  • Runs offline. Nothing you say leaves your Mac
  • Move it to a new Mac whenever you like
Post about Flit, get 50% back. Share a clip of Flit at work. Half back at 10,000 views, all of it at 50,000.

macOS 14 or later · Apple silicon · 30-day refund

Flit Lifetime

The last Flit you buy

$59

was $99

Save 40%

once, for up to 2 Macs, with updates for life

Launch price for the first 50 licenses 50 left
  • Every feature and all 1,600+ languages. No tiers
  • Every future version too, with nothing to renew
  • Runs offline. Nothing you say leaves your Mac
  • Move it to a new Mac whenever you like
Vitals comes free. $39 value Our system monitor for Mac, used by 1,350+ people. Claim it with your Flit key after you buy.

macOS 14 or later · Apple silicon · 30-day refund

The trial needs no card. Your key arrives by email the moment you pay, and Paddle handles checkout. Already own Flit Lifetime? Claim your Vitals license.

Questions? The pricing page answers the usual ones.

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